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Bookings

Where do I put in my voucher code online? I'm having problems purchasing my ticket with a gift card. I cannot make the film I booked - what can I do? How much are 3D glasses? Can I use my time credits to buy film tickets? Can I book luxury seats? Will a photo of passport on my phone suffice for ID? What time do you open? What time are your films showing? What is the age range for a child ticket? What is a family ticket? What ID do I need? What are your ticket prices? What are Family Special film screenings? What are Baby Friendly film screenings? What age does the senior ticket start from? The voucher code I am using says it is eligible for use at your cinema, but it is not being accepted online The system says you cannot leave one seat so it will not allow me to book - what can I do? Is this 12A film suitable for my child under 12? If my daughter/son is with me will they still need ID? I want to add more seats to my booking I have received an error whilst booking saying "you may have been charged" - what does this mean? I didn't receive email confirmation of my booking Has someone left tickets for me - if so where can i collect them? Can my younger child come to an 18 rated film if they are with me or I give permission? Can my younger child come to a 15 rated film if they are with me or I give permission? Can I swap or change my booking? Can I reserve seats and then pay when I get there? Can I pay at the cinema? Can I go into a screening if I arrive late? Can I change my seats? Can I cancel my booking and get a refund?

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